Teams Call Feature

Dynamics 365 with Teams Call Plan is a feature that allows users to make and receive calls directly within Dynamics 365 for Sales using Microsoft Teams. With this feature, sales teams can easily initiate and receive calls from within their CRM system, eliminating the need to switch between different applications. This can help streamline sales … Continue reading "Teams Call Feature"

Benefits of Teams Voice Capabilities

Microsoft Teams uses calling capabilities powered by the phone system functionality features within Office 365. In Teams there are options to allow users to make, receive and transfer calls using mobile phones, desk telephone hardware or software phones on their devices.  Key benefits of Teams Voice Capabilities Voice calls integrating within Teams alongside messaging, meetings, … Continue reading "Benefits of Teams Voice Capabilities"

Baking Bread & Sales

A baker who eats his own bread is a baker, however, a baker whose customers eat his bread is a salesman, it’s true what we are told ‘we are all salespeople’. This includes everyone within the organisation, we all have a capacity to understand…. Why does the business really exist.Who are we aiming to serve.What … Continue reading "Baking Bread & Sales"