The Perfect Sales Pitch …
Call intelligence is a feature in Dynamics 365 for Sales that uses artificial intelligence and machine learning to analyze sales calls and provide insights that can help sales teams improve their performance.
With call intelligence, sales reps can record and transcribe their sales calls, and the system can analyse the conversations to identify key themes, sentiment, and specific actions that were taken or discussed. This information can then be used to provide coaching and training to sales reps, as well as to identify trends and patterns in customer behaviour that can inform future sales strategies.
Overall, call intelligence is designed to help sales teams be more effective and efficient by providing them with data-driven insights into their customer interactions.
The sales profession as long wanted a means to assist in the development of it's sales team. Compare outcomes, perfect scripts and onboard new sales staff with training that promotes their success.
Mike Haddon