Dynamics 365 with Teams Call Plan is a feature that allows users to make and receive calls directly within Dynamics 365 for Sales using Microsoft Teams. With this feature, sales teams can easily initiate and receive calls from within their CRM system, eliminating the need to switch between different applications. This can help streamline sales processes and increase productivity by providing a centralised platform for communication and data management.

The integration also allows for call tracking and logging, providing sales teams with valuable insights into their communication with customers. Overall, Dynamics 365 with Teams Call Plan is a powerful tool that can help sales teams improve their communication and collaboration, leading to better customer engagement and ultimately, better sales results.

This feature is an inclusive part of your Sales Enterprise Edition & a Microsoft Teams Phone Resource Account.

(Microsoft Teams International Calling Plan for SMB is available for £9.90 license/month)